Terms of service

Effective Date: June 10, 2025
Brand Name: Packly.in
Registered Business Name: Total Pack

Welcome to Packly.in, an eCommerce platform operated by Total Pack, based in Bangalore, India. By accessing or using our website, services, or purchasing from us, you agree to be bound by the following terms and conditions. Please read them carefully before using our platform.

1. Acceptance of Terms

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including our Privacy Policy, Shipping Policy, and Return & Refund Policy. These terms apply to all users of the site.

2. Eligibility

You must be at least 18 years old or have legal parental/guardian consent to use this site. By agreeing to these Terms, you confirm that you meet this requirement.

3. Products and Pricing

  • All products listed on Packly.in are subject to availability.

  • Prices are subject to change without notice.

  • We reserve the right to discontinue any product at any time.

  • Bulk and custom orders may have different pricing, terms, and delivery timelines.

4. Order Acceptance and Cancellation

We reserve the right to accept or reject your order at any time after placement. If an order is cancelled after payment, a full refund will be issued unless the order has already been shipped or processed.

5. Payment and Billing

We use secure third-party payment gateways to process transactions. You agree to provide accurate billing and account information for all purchases.

6. Shipping and Delivery

Shipping timelines, methods, and costs are detailed in our Shipping Policy. Delivery times may vary depending on your location and order type.

7. Returns and Refunds

We offer returns and refunds as outlined in our Return & Refund Policy. Returns must meet eligibility criteria and be initiated within the specified period.

8. Intellectual Property

All content on Packly.in, including logos, graphics, images, product descriptions, and website design, is the property of Total Pack and is protected by applicable intellectual property laws. Unauthorized use or duplication is strictly prohibited.

9. User Conduct

You agree not to misuse our website or services, including:

  • Posting or transmitting harmful content

  • Attempting to gain unauthorized access to our systems

  • Violating any laws or third-party rights

10. Limitation of Liability

Total Pack shall not be liable for any indirect, incidental, or consequential damages arising from your use of Packly.in. All products are sold “as is” and without warranties except those explicitly stated.

11. Changes to Terms

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page, and continued use of the site constitutes acceptance of those changes.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, with jurisdiction under the courts of Bangalore, Karnataka.

13. Contact Information

For any questions about these Terms of Service, please contact:

Total Pack (Brand: Packly.in)
Email: hello@packly.in
Phone: 080 23282733
Address: No.03, Pipeline Road, Mahadeshwara Nagar, Herohalli, Magadi Main Road, Vishwaneedam Post, Bengaluru Karnataka 560091, India